Return to Support

Biotools B&M Labs S.A.

We explain all the ways you can place your order either through our online store, fax, or e-mail. We also have at your disposal a team of customer service that will help you with any queries you may have during your checkout process.



You can make your orders through our online store, entering the products tab, or if you prefer, you can send us a fax (+ 34  91 505 31 18) or send an email to the following address: . In either of the latter two cases, you must enter the product number and the billing address and shipping address if they are different.

  • Oligo Orders
Fill out this form to request your order oligos or probes (this service is only available for shipping in Spain):

Application Form synthesis of oligos

  • Transport costs

SPAIN (Terms subject to change in carrier and valid only for Peninsula):

  • Orders for less than 200 € amount (VAT not included) - Cost: 20 € (VAT not included)
  • Offer amount exceeding 200 € (VAT not included) - Cost: No shipping

For Balearic and Canary: Price subject to carrier


Rate subject to carrier, and for countries where we have a distributor, please contact Biotools dealer in your area.

  • Customer Services

We have at your disposal a team of customer service to answer any questions you may have regarding your orders. He can be contacted by fax or e-mail to:

Biotools, B & M Labs, S.A. Todos los derechos reservados. Aviso Legal.  Política de PrivacidadPolítica de Cookies
Valle de Tobalina, 52 Nave 39 28021 Madrid-España Teléfono: +34 91 710 00 74 Fax:+34 915 053 118